FAQ’s

Q?

National Quality Standard

A.

Why do we need a National Quality Standard?

The National Quality Standard provides an Australia wide rating system to give services and families a better understanding of quality service.

Based on research that has shown how high quality education and care contributes to positive outcomes for children, the National Quality Standard was developed to achieve best practice.

With connection to national learning frameworks ‘Belonging, Being and Becoming: The Early Years Learning Framework for Australia (Early Years Learning Framework)’ and ‘My Time, Our Place: Framework for School Age Care in Australia (Framework for School Aged Care)’, the National Quality Standard recognises children learn from birth and outline practices to support and promote children’s learning.

How does the National Quality Standard rating system work?

Services are rated across seven quality areas. These are:

  • QA1 - Educational programme and practice
  • QA2 - Children’s health and safety
  • QA3 - Physical environment
  • QA4 - Staffing arrangements
  • QA5 - Relationships with children
  • QA6 - Collaborative partnerships with families and communities
  • QA7 - Leadership and service management

Services are assessed on a number of standards and associated elements under each quality area. Scores from each quality area are combined to give the service a rating in one of the following categories:

  • Exceeding National Quality Standard - Indicates that a service is exceeding the National Quality Standard
  • Meeting National Quality Standard - Indicates that a service is meeting the National Quality Standard
  • Working Towards National Quality Standard - Indicates that a service is working towards meeting the National Quality Standard
  • Significant Improvement Required - Indicates that a service is not meeting the National Quality Standard and the regulator is working closely with the service to immediately improve its quality (otherwise the service’s approval to operate will be withdrawn)

The Excellent rating is awarded through a separate process.

Parents and services should not be worried if a service has been assessed as ‘Working Towards National Quality Standard’. The rating of ‘Working Towards’ is an important part of the successful transition to new and higher standards, and does not mean children’s health and safety is compromised.

Further information on the assessment and rating process, including information on how the ratings are determined, can be found on the ACECQA website Assessment and Rating Resources page.

Q?

Sick Children and Medication

A.

Sick Children

Management of unwell children; We follow the Staying Health In Child Care (5th Edition) you can download too:

Sick children, as defined below, cannot be admitted to the centre to safeguard the health of other children and staff members:

Exclusion criteria

A child who has any of the following symptoms cannot be admitted to the centre:

  • ear, eye or clear or coloured nasal discharge that has to be continuously wiped and showing signs of illness
  • an undiagnosed rash
  • high temperature (over 38ﹾC)
  • infectious sores or diseases (children need a Doctor’s clearance before re-admittance)
  • vomiting and/or abnormally loose bowel actions for that child (exclude for 24 hours after last bout)
  • any obvious signs of ill health (children with asthma –obvious difficulty breathing, barking cough, rib retraction etc.).Medication
  • If your child requires medication than please fill out a medication form detailing all the information and also a signature. The medication administration form must be completed as per dose basis and signed by the caregiver. You can collect the medicine at the end of the day. Please remember not to leave creams, medication etc in your child’s bag. Risk management plan or an action plan may need to be filled out with your doctor if your child suffers from a certain condition.

Q?

Operating Hours and Fees 

A.

 

Operating Hours and Fees

 

8.00am – 5.30pm Monday to Friday. The Centre’s are closed on Public Holidays, but Parents are still required to pay for the day as normal fee applies unless they swap a day during the same week

 

Babies Hub 0 – 3 year olds - $95

 

Kindy Hub 3 - 5 ½ year olds - $90

 

We also offer Before and After School care.  Before school care is from 8.00am and we walk the children across the road to their class rooms at 8.45am.  For After School care we pick the children up from their class and bring them back to the centre and keep them here until you pick them up.

 

In addition to this we also provide on a Friday a half day Kindy care programme.  You can drop your kindy child here at the centre from 8.00am and we will walk them over to Kindy at 12.30pm.4

 

Before School Care $15

After School Care $30

Friday Half Day Kindy $55

 

We have a late fee $3 per minute after 5:30pm and this will not include any child care benefits or rebate and is payable on the day.

 

Child Care Benefit (CCB) is available through the Department of Human Services Office, which can be contacted on 13 61 50. The Australian Government provides financial assistance to help you with the cost of placing your child in care. Once approved for CCB there will be a reduction in your fees. Please give the centre your Customer Reference Number (CRN) on enrolment and your child’s date of birth.

 

Absent Days - please notify the centre if your child is unwell or will be absent. The sign in/out book will still need to be signed on your return. Absences must be paid for. Each financial year the Department of Human Services will pay your child’s CCB entitlements for the first 42 absence days. These absences can be for any reason including public holidays. A child will not be allowed to have CCB if they end on absent days – this will be full fee. Families cannot swap days when they are contracted as this is their permanent booked day.

 

Fees need to be paid 2 weeks in advance and are to exceed $200. Two weeks’ notice is required when exiting the centre permanently. Care will be ended immediately if fees exceed $200.

 

Christmas Holidays - the Centre will shut over the Christmas period and parents will not be charged for this time, 2015 we are closed from 23rd December 2016 – 3rd January 2017.

 

Q?

The Centre

A.

The Centre

Cowtown Calves are excited that your family is a part of our unique centre and would like to welcome you. Our motto is to ‘Inspire and Belong’. Inspire your child to grow and learn through play and activities and belong to a unique centre that promotes identity, building relationships, acceptance of all children and involved in a happy fulfilling atmosphere.

We encourage parents to be involved in the centre and also to offer opinions on how to improve. We believe that a happy centre is having a good partnership with all families and to achieving the best care for your child/ren. We are part of a fantastic community and are using the local community’s resources for excursions and activities. Community feedback is also of importance as we hope to grow and improve in the centre.

Staff

The Manager of both centres is Dana Anderson and has a Diploma in  Early Childhood Education.  Dana has been an active member of the child care industry since 2005 and is very passionate about supporting families and the local Community.

The Owner of both centres is Jenni Leece. Jenni has recently taken over the business in December 2015.

Our centre is divided into two centre’s, and three rooms Babies, Toddlers, and Kindy.

BABY HUB (0 - 3 years): 5 Waverley Road Cowaramup:

Babies Room – Ratio – 1:4

Toddlers Room –Ratio – 1:5

KINDY HUB (3 years – 5 ½ years): 17 Waverley Road Cowaramup:

Kindy Room – Ratio 1:10

All Qualified Leaders have Diploma in Children’s Services or Teaching Degree or equivalent.

All Assistant Educators have their/or studying Certificate III in Children Services or equivalent.

 

 

 

 

 

 

 

 

 

Q?

What To Bring Each Day:

A.

What To Bring Each Day:

 

  • Lunch, Morning & Afternoon Tea in a labeled lunchbox (we promote healthy eating practices) - The centre provides fresh fruit for morning tea.
  • Water bottle (no juice please)
  • Two changes of clothes or more if toilet training
  • Nappies, bottles, milk or formula
  • Wide brimmed hat and own sunscreen if allergic to certain sunscreens
  • Bag per child with their name clearly on the front PLEASE ENSURE ALL BELONGINGS ARE LABELLED CLEARLY WITH YOUR CHILDS NAME
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Q?

Cowaramup Child Care Centre Philosophy and Goals

A.

COWARAMUP CHILD CARE CENTRE

SERVICE PHILOSOPHY

 

At Cowaramup Child Care Centre, we recognise the importance of play as one of the main ways in which children learn and develop. Each child is their own unique individual being, with unique strengths and interests. We support each child as competent in making their own choices about learning as they strive to make meaning about themselves and the world around them. We are situated in a small country town and believe in incorporating country values in to our centre.

We believe that by providing a warm, nurturing and secure environment, which supports children’s learning, we can contribute to a strong foundation for life-long learning. We believe in providing staff that are nurturing, experienced, qualified and professional. We believe in conclusive international evidence that early childhood is a vital period in children’s learning and development. We advocate for children’s rights, equity, social justice ad practise that will result in a planet that is able to support future life.

Our educational, play based programs assist each child to develop at their own individual rate with guidance and support by all educators;

  • Confidence, curiosity and imagination
  • Independence and self-esteem
  • Respect for themselves and others
  • Friendly and caring behaviour
  • Reaching their full potential socially, emotionally and physically
  • Foster and reinforce self-control
  • Encourage sustainable practices for the future
  • An understanding and appreciation of the rights and feelings of others

 

Being: We practice in ways which recognise the child as capable and resourceful

We value each child as competent, powerful and an active contributor to his / her own learning. We understand intentional teaching as a way to build upon each child’s existing knowledge and experience. We believe in a sense of agency by taking pride in developing programs which enhance the child’s learning and work to empower children to be deep thinkers and problem solvers as they learn through play.

 

Belonging: We create a sense of belonging through building supportive, secure, respectful and life enhancing relationships

We promote relationships that build trust. We do this by respecting and honouring collaborations between educators, children, their families and partnerships within the community. We believe families should be given opportunities to participate and contribute in all areas of the program and experiences. As educators, we encourage ongoing learning and reflective practice through extending our professional knowledge of children, families and our community.

 

Becoming: We believe in the importance of the early years as a time of developing and shaping children’s identity

Our programs reflect Australia’s diverse multicultural society, enhancing the children’s awareness of and respect for, cultural differences and similarities. We encourage and seek to foster secure, respectful, reciprocal relationships, accepting each personality. We have our own motto “To Inspire and Belong” to help guide our path for creating a respectful environment for children to belong, to be themselves and become the unique individual they are.

Q?

Immunisation requirements for Child Care Benefit Payments

A.

Immunisation requirements for Child Care Benefit Payments
11 March 2016
The recently introduced No Jab No Pay policy has resulted in a sharp rise in the number of children being immunised against preventable diseases.

There have been an overwhelming number of families who have ensured they immunise their children before the 18 March deadline.

This increase has resulted in some delays in updating immunisation records by the states and territories.

To ensure families who have up to date immunisation records are not disadvantaged, the Department of Human Services will continue to pay Child Care Benefits until the immunisation register is up to date.

Under the new law which began on 1 January 2016, children must be up to date with their vaccinations, have a valid medical exemption, or be on a catch-up schedule if their parents want to keep receiving Child Care Benefits, the Child Care Rebate and the FTB Part A supplement.

Parents whose children do not meet the immunisation requirements by the 18 March deadline will start incurring a debt, which they’ll have to repay.

Parents who do not intend to vaccinate their child can ask the Department of Human Services to stop their child care subsidies straight away, to avoid incurring a debt.

More information is available on the Department of Human Service’s website.

Q?

Child Care Rebate

A.

Child Care Benefit and Child Care Rebate

The Australian Government provides families with two types of financial assistance to help cover the costs of approved child care – the Child Care Benefit and the Child Care Rebate. It is important to remember that while Child Care Benefit is based on family income, the Child Care Rebate is not income tested.

Child Care Benefit

The Child Care Benefit is income tested and is usually paid directly to approved Child Care Services to reduce the fees that eligible families pay.

You can apply for the Child Care Benefit online or in person through Centrelink. To apply online, visit the Department of Human Services website.

Eligibility for the Child Care Benefit

Your child must be attending approved child care or registered child care
You or your partner must meet the residency and child’s immunisation requirements*

You must be the person responsible for paying the child care fees

*On 12 April 2015, the Prime Minister, the Hon Tony Abbott MP and the Minister for Social Services, the Hon Scott Morrison MP, jointly announced that the Australian Government is reinforcing the importance of immunisation and protecting public health by strengthening the immunisation requirements for children. Under the No Jab No Pay legislation, from 1 January 2016, parents must ensure their children meet the immunisation requirements which now apply for all children up to the age of 19, in order to be eligible for Child Care Benefit, including for Registered Care. The changes means that a child must be fully immunised, or on a catch-up schedule or have a valid exemption in order to receive these payments.

Conscientious objection is no longer an exemption category, however it is important to note that children with a recognised medical exemption (verified by a General Practitioner) such as medical contraindication, natural immunity or participation in a recognised vaccine study will continue to be exempt from the requirements.

Child Care Rebate

An additional payment to the Child Care Benefit is the Child Care Rebate. The Rebate helps families cover the out-of-pocket costs of child care and it is not income tested. Even if your family income is too high for you to receive the Child Care Benefit, you may be eligible for the Child Care Rebate. It covers up to 50 per cent of out-of-pocket costs, up to $7,500 per child, per year.

You may choose to receive the Child Care Rebate paid fortnightly, either directly to your bank account, or through your child care service provider as a fee reduction. You still have the option of having your Child Care Rebate paid quarterly or annually as a lump sum directly to your bank account.

If you currently receive Child Care Rebate and would like to receive fortnightly payments for the next financial year, you will need to make this change with the Department of Human Services.

Out-of-pocket child care costs are calculated after deducting any Child Care Benefit payments that are received.

Eligibility for the Child Care Rebate
•You and your partner (if applicable) must have had work, training, study related commitments (or have an exemption) at some time during the week care is provided.
•You must be using approved child care.
•You or your partner must be an Australian citizen, a permanent resident living in Australia or be exempted from the Australian Government’s residency requirements.
•Children under seven years of age must meet the Australian Government’s immunisation requirements or have an exemption*.
•You must be the one responsible for your child care costs. If your employer contributes to your child care through salary sacrificing or packaging, you should discuss with them who is responsible for the cost.

*On 12 April 2015, the Prime Minister, the Hon Tony Abbott MP and the Minister for Social Services, the Hon Scott Morrison MP, jointly announced that the Australian Government is reinforcing the importance of immunisation and protecting public health by strengthening the immunisation requirements for children. Under the No Jab No Pay legislation, from 1 January 2016, parents must ensure their children meet the immunisation requirements which now apply for all children up to the age of 19, in order to be eligible for Child Care Benefit, including for Registered Care. The changes means that a child must be fully immunised, or on a catch-up schedule or have a valid exemption in order to receive these payments.

Conscientious objection is no longer an exemption category, however it is important to note that children with a recognised medical exemption (verified by a General Practitioner) such as medical contraindication, natural immunity or participation in a recognised vaccine study will continue to be exempt from the requirements.

How to claim the Child Care Rebate?
•You will need to apply for the Child Care Benefit first. There is no separate claim form for the Child Care Rebate. You can apply for the Child Care Benefit in person or online. For online applications visit the Department of Human Services
•You will automatically be assessed and paid if you are eligible when you apply for the Child Care Benefit (even if you are assessed at a zero rate for the Child Care Benefit due to your family’s income)
•If you are eligible to receive the Rebate, it will be paid once Centrelink has received child care attendance details from your child care service/s

Find out how much you could receive using the child care estimator on the Department of Human Services website.

For more information

If you have any questions about the Child Care Benefit or Child Care Rebate contact the Department of Human Services on 136 150.

Q?

Child Care Benefit

A.

Child Care Benefit

What is Child Care Benefit?

Child Care Benefit (CCB) is a payment from the Australian Government that helps you with the cost of child care. You can choose to receive CCB as an annual lump sum payment or as reduced child care fees throughout the year.

The Child Care Benefit is income tested and is usually paid directly to approved Child Care Services to reduce the fees that eligible families pay.

You can apply for the Child Care Benefit online or in person through Centrelink. To apply online, visit the Department of Human Services website.

Eligibility for the Child Care Benefit
•Your child must be attending approved child care or registered child care
•You or your partner must meet the residency and child’s immunisation requirements
•You must be the person responsible for paying the child care fees

Am I eligible for Child Care Benefit?

To be eligible for CCB you (as a parent or guardian) must meet these requirements:
•you have a child in your care who meets the immunisation requirements (or have an exemption*)
•your child attends CCB approved or registered care
•you have the liability to pay for the cost of your child care.

*On 12 April 2015, the Prime Minister, the Hon Tony Abbott MP and the Minister for Social Services, the Hon Scott Morrison MP, jointly announced that the Australian Government is reinforcing the importance of immunisation and protecting public health by strengthening the immunisation requirements for children. Under the No Jab No Pay legislation, from 1 January 2016, parents must ensure their children meet the immunisation requirements which now apply for all children up to the age of 19, in order to be eligible for Child Care Benefit, including for Registered Care. The changes means that a child must be fully immunised, or on a catch-up schedule or have a valid exemption in order to receive these payments.

Conscientious objection is no longer an exemption category, however it is important to note that children with a recognised medical exemption (verified by a General Practitioner) such as medical contraindication, natural immunity or participation in a recognised vaccine study will continue to be exempt from the requirements.

How much Child Care Benefit can I receive?

The amount of CCB you can receive depends on:
•your income
•the type of care you use (approved or registered)
•the amount of care you use
•the reason you are using care
•the number of children you have in care.

You can estimate your CCB and CCR entitlements by using the Child Care Estimator on the Department of Human Services website.

What is the work, training, study test?

The work, training, study test looks at whether you (and your partner, if you have one) used child care for a work-related commitment. A work-related commitment includes paid work, looking for work, study or training or voluntary work to improve your work skills. All eligible families can receive up to 24 hours of CCB for approved care, per child, per week without meeting the work, training, study test. For up to 50 hours per child, per week you need to be working, training or studying for at least 15 hours per week (or 30 hours per fortnight) or have an exemption from this test.

What if my child is absent from Child Care?

CCB, CCR and if applicable Jobs, Education and Training Child Care Fee Assistance can be paid in some situations if you are charged for child care when your child is absent.

You will get CCB and CCR for 42 absence days per child each financial year. These can be for any reason and will not require proof.

You can also get CCB and CCR for additional absence days (above the 42 days) for specific reasons only. There is no limit on these days but you may be required to provide documentation to support the absence.

You can also access your child's absence record on your online statement along with your child care attendance, CCB and CCR amounts paid statements. This is available on the Department of Human Services website.

How do I claim a lump sum payment?

If you have now identified that you are eligible for Child Care Benefit but have not received it, you can claim by lodging a Claim for Approved Child Care payments as an annual lump sum payment form with the Department of Human Services for the appropriate financial year:
•Claim for the 2013-2014 Financial Year (FA011 form)

Families now have one year instead of two years to lodge lump sum claims for Child Care Benefit. This means to lodge a claim for 2013-2014 you have until 30 June 2015. Extensions to the one year period may be provided in special circumstances.

You must be assessed as eligible for Child Care Benefit (even at the zero rate due to your family’s income) to get the Child Care Rebate.

Where can I get more information?

To find more information about the CCB, please visit the Department of Human Services website or call 136 150.

Q?

What is the Early Years Learning Framework that you follow?

A.

The Early Years Leaning Framework (EYLF) conveys the highest expectations for all children's learning from birth to five years and through the transition to schools. To achieve this we strive to meet the Learning Outcomes set out in the EYLF:

  • Children have a strong sense of identity
  • Children are connected with and contribute to their world
  • Children have a strong sense of well-being
  • Children are confident and involved learners
  • Children are effective communicators